Choosing an Online Backup Provider

Written by popadmin on . Posted in Blog

As a small business owner, your business depends on proprietary data such as client and vendor contact lists, accounting data, tax records, and other important documents that you create and store on your computer. Chances are that you back up that data on tape drives or a server—but what do you do with those tapes or that server once you have made the backups? Even if you are able to transport your backups to another location on a nightly basis, you data may still be at risk. Worst-case scenario is that regional natural disaster strikes, your office (where the original data is stored) and your offsite backup storage location suffer extreme damage and all of your data is lost.

Avoid this problem backing up your data with an online server backup solution. Numerous companies provide online backup solutions that will meet the needs of most small businesses. Two of the most reputable online backup solution providers are Iron Mountain Digital and Vault Logix. Before you select a provider, there are several key points to consider when you evaluate online backup providers.

Things to consider when you evaluate companies:

  1. Can the company backup the type of data your small business needs to protect? Some backup companies can only store files such as word documents and spreadsheets.
  2. How long has the company been doing online backups? Experts recommend that a provider have at least five (5) years’ experience providing online backups and that its clients are happy with the level of service provided.
  3. How many clients does the provider have? Experts suggest that the provider should have least 500 or more current clients—this ensures that they are familiar with restoring data on a frequent basis.
  4. Is the data center SAS 70 Type II certified? SAS 70 is a specialized certification that is awarded to data centers only when specific criteria are met. Choosing a provider with this certification ensures that your online backups are not being made in some guy’s basement next to his second refrigerator.
  5. What kind of support do they provide? Consider how you want to communicate with the company—some providers will assign representatives that are available 24 hours a day while others are only self-service by email.•How is data restored? If you need data restoration, how will you get the data? Some companies will ship the items to you on storage media while others will give it to you through download.
  6. Can they provide references? Do not choose a backup solution that does not support companies with similar backup needs. Get references, contact them, and talk to them. If the clients aren’t happy, choose another provider.

Because online backups are your last line of protection for your data, choosing an online backup solution provider is an important decision. For more information about online backup solutions or for guidance in choosing the best solution for your needs, please call Bill at 314-329-4202 or Toll Free at 1-844-991-3858, x1102.